eHospitality
Professional Blog, Tips-&-Tricks, Challenges, Work&Travel
COVID-19 has changed the Game

Let me tell you that 2020 is projected to the worst year on record for hotel and restaurant occupancy. The pandemic has confronted the hospitality industry with an unprecedented challenge.

❗️The reason I am doing this post is that 70% of the personnel who are applying now to various projects are complaining about low salaries and telling stories like "But during my previous contract the salary was much better". To the best of my knowledge I did salaries/conditions comparison with the same Clients before and after COVID story. Obviously the result was that the same restaurants, hotels are paying less now.

❗️Another point is that you have to understand there is a world of difference between long term cooperation and pop up. During pop up seasons the conditions are normally better but for a short period of time. If you are into long term partnership then you come on the scene and show something ( Probation ). If everything goes well the conditions will be getting better and the most important there will be opportunity to grow.

To sum it up, I want to everybody to keep calm and realize the world has changed. There is no way you will not a feel an impact. Unfortunately we have to curb out our appetites for a while. The hospitality industry is slowly recovering, so let's hope everything will be back on track soon.
Tetiana
CEO Talents Solutions
Step by Step about Recruiting Process
Part 2

Following up the previous post let's move to stage 2️⃣.
After your CV has been picked you will be scheduled for a Skype interview. Obviously the first thing to be checked - your English knowledge or probably other language owing to thich restaurant we are hiring. Indeed some questions will be asked about your previous jobs/responsibilities. A special attention is paid to specific requirements. For example, if we are hiring for Japanese Fine Dining restaurant the applicant should be ready to answer particular questions concerning table setting in such a restaurant. Basically the interview lasts for 15-20 minutes.

Stage 3️⃣ - This is it! After a successful interview with one of our managers the last interview will be scheduled. Normally it is a joint interview with Operations Manager (Employer), one of TS managers and the applicant.

Overall the whole process takes around 1 week and I believe this is the optimal quantity of circles of hell :)

I do wish you to pass all the stages smoothly to get what to you want to get!)
Step by Step about Recruitment Process Part 1
As a lot of applicants are wondering how it is done in our company, so I decided to sketch up a post.
This process varies from one company to another. Somewhere you are asked to pass more than 9 stages so the whole process will be lasting for 2 weeks while different HR consultants consider a short conversation via phone will be sufficient.

So once the applicant has sent an email along with his/her CV it will be thoroughly screened(1️⃣)
I do believe the stages quantity of the selection process should be as less as possible (optimal) provided that each of these stages has been done properly without a gig. Thus we dedicate more time to details investigating every nook and cranny during screening by checking literally everything from validity of mentioned experience to getting in touch with respective facility management where the applicant has worked so to get feedback / verification.

Just a few tips and tricks for you guys:
1️⃣When you send an email along with your CV - always state in the message subject position you are applying for avoiding such mistakes like "Hostess/Waiter" or just leaving it empty so we have to guess. Honestly it almost never walks next if the applicant states more than one applied position.
2️⃣Your CV should contain relevant information to the position you are applying for. Let's say if you are applying for a Head Receptionist so you ought to attach a few photos of yourself full length. But sometimes we get resumes with tons of photos from professional photoshoots which will look weird when the Employer requests your CV, especially when it is a grave Senior Manager from the Middle East.

To be continued...
Interview Tips

As I promised a few days ago I prepared a short post on a such important topic as interview preparation.

There is a popular expression "Your resume gets you in the door, but how you interview determines if you're offered the job ". I want to emphasize on the first part of this saying - the way your CV is composed does matter✅. There are a lot of free resume builders available that will save both yours and recruiters time. Briefly it should be complete ( with all names of facilities, locations, working periods with clearly stated position ). The crucial point is not to fabricate or overstate your responsibilities during your previous service. Honesty is the best policy. If you lie and get caught, there is no way you are going to be hired.

Next tip, it may sound weird, is - before the interview get familiar with your resume. Glance over your resume if you haven't in a while. Also think of a couple of challenges and accomplishments in your last 1-2 positions.

Let's move on to... the interview itself
☝️One of the most important things is previous experience. Obviously your experience is constant, unchangeable. However you will be asked to give a quick walkthrough of your background at the start of the interview. That's why I mentioned reviewing your resume beforehand.

Moving on
It is pleasant when the candidate learns and uses the interviewer's name. You seem more confident, competent and impressive when you say someone's name when talking to them.

The last but not least
Be yourself, be a human. You don't need to seem perfect to get hired. Do not use Google to find best answers for common questions.

I am sorry for not providing common questions asked but I am sure that most of them are easily searchable. Instead I tried to describe some specific aspects of the mentioned topic. Hope it may assist you in the future.
Good luck!
Tips to stay Productive

Being on lockdown doesn't have to be boring, not if you keep yourself occupied. From learning a language to learning a new skill there's plenty of things to do. Here are our top tips for staying productive: Make a to-do list. Being organised is key to being productive

Get rid of distractions - one way to do this is put your phone away or an aeroplane and avoid social media

Being comfortable at a dedicated workspace can help you work for much longer without getting sluggish.
Take coffee breaks every few hours as you would have normally at work and of course your full lunch break away from your computer.

Tetiana Sorokina
Founder of TS
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